Pilot test for validation of an instrument of knowledge management in the massive open online context

Abstract

Knowledge management is a systematic process that deals with looking for, filtering, introducing and using information with the support of information technologies. The objective of using knowledge management depends on the sector that uses it. In companies, it is a value in the balance, in education it is a way to improve the successful of students. The massive open online courses (MOOC) are a topic in which it has been done little researching into the area of knowledge management. In this work, it will be presented a measurement instrument of knowledge management processes on MOOC. The model is based on a previous model used in business who has been adapted to the intercultural, massive and informal context of MOOC. The model was made with the help of an expert panel and its internal consistence was assessing with the Alpha Cronbach technique obtaining general scores over 0.9.